G.I. Call Center Solutions provides end-to-end customer service support for all types of businesses through our team
of highly trained U.S. based customer support professionals.
Our Leadership team is comprised of industry experts with hands-on operational experience in driving customer satisfaction,
establishing best-in-class quality assurance programs and leveraging technology to minimize costs.
WHAT WE ARE ABOUT
Our organization aims to build long term mutually beneficially relationships with our client-partners through transparent and proactive operations management.We strive to serve as a resource multiplier for our partners through a culture built around G.I.’s core business principles of Agility, Continuous Improvement and Excellence (ACE).
THE G.I. DIFFERENCE
G.I. Call Center Solutions possesses extensive experience in managing and operating contact centers of all sizes and levels of complexity. Our leadership team has operated contact centers within government, commercial and private sectors.
While other service providers offer a cookie cutter approach to managing your business operations, G.I. does not!
We devote 100% of our efforts in designing solutions that align with your organization’s current and future needs, culture, core values and customer requirements. Our approach to recruiting, training, managing and retaining team member talent enables us to raise the bar on the level of service provided during each customer interaction.
G.I. CERTIFICATIONS
G.I Call Center Solutions holds the following certifications:
Disabled Individual Business Enterprise (DIBE)
Emerging Small Business Enterprise (ESBE)
Hispanic American Business Enterprise (HABE)
Minority Business Enterprise (MBE)
Small Business Enterprise (SBE)
Veteran Business Enterprise (VBE)
Mission
To serve as a proud ambassador for our clients, customers, partners, team members and communities.
Vision
To make YOU the best by becoming the BEST in everything we do!
